Skift Take
Expectations of today's business traveler have shifted, forcing a rethink for travel managers looking to strike the right balance.
Business travel has some familiar challenges and a new set of expectations for employees and travel managers.
A new State of Business Travel report, from the Global Business Travel Association (GBTA) and Uber for Business, shows that U.S. business travelers characterize their current business travel volume as either "more frequent" (39% of respondents) or "about the same" (29%) compared with 2019.
The business travel recovery depends on the industry, said Michelle Lisowski, Senior Director of Global Partnerships at Uber for Business. For example, those in consulting who need to meet clients find business travel essential. Others, specifically in tech, were not quite back to pre-pandemic levels.
Lisowski said Uber for Business had seen a 40% increase in booki